Still Wild Safaris (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our services.
By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone/WhatsApp number
- Country of residence
- Travel preferences and itinerary details
- Passport details (only when required for bookings/permits)
Non-Personal Information
- Browser type
- Device type
- IP address
- Pages visited and time spent on our website
How We Use Your Information
We use your information to:
- Respond to inquiries and safari planning requests
- Process bookings and secure permits
- Communicate travel updates and confirmations
- Improve our website and services
- Comply with legal or regulatory requirements
Sharing of Information
We may also share limited information with secure payment processors to complete transactions and with technology providers that help us manage bookings and communication. All third parties we work with are expected to maintain appropriate data protection standards and use your information solely for delivering the agreed travel services. We do not sell, trade, or rent your personal information to external parties for marketing purposes. Information may only be disclosed beyond these cases if required by law, to protect our legal rights, or in situations involving the safety and security of our clients, staff, or operations.
Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure.
Cookies and Tracking
Our website may use cookies to:
- Improve site performance
- Understand visitor behavior
- Provide a better browsing experience
Your Rights
You have the right to:
- Request access to your personal data
- Ask us to correct inaccurate information
- Request deletion of your data (subject to legal requirements)
- Withdraw consent to marketing communications
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
Data Retention
Still Wild Safaris retains personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out to us at info@stillwildsafaris.com.